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U.K. Train Companies on Twitter

Posted on January 8th, 2010

When snow came down on us, the frailities of the U.K.’s transport information provision systems was apparent for all to see. It was that which showed the best side of microblogging services like Twitter. In that vein, here are the Twitter areas occupied by the train companies forming part of the Association of Train Operating Companies (ATOC) that itself runs National Rail Enquiries. It we get more snow during this big freeze, then these would be the places to turn for train running information.

Calming down?

Posted on January 8th, 2010

Yesterday proved to be a very busy day on this part of the web with the site statistics showing it was the busiest day that it ever had. In contrast, it is a much quieter place this morning with visitor numbers being more usual. It would seem that the same could be said for buses around Macclesfield. There was a very late 130 but that can happen on any day with Knutsford, Bollington and Macclesfield town services being out and about. Only for the snow that was on the ground in places and the need to clear and grit some areas, it could have been any other day. Of course, another dump of snow could change things and the A537 between Macclesfield and Buxton remains shut, resulting in a diverted service 58 (it’s not the only alteration to Bowers services in Derbyshire). A weekend foray into the hills remains tempting but transport considerations come into play as does the need for items like snowshoes. We’ll see what comes next.

Update @15:40: Service 58 between Buxton and Macclesfield now seems to be running as usual so the A537 must have been cleared to facilitate this.

Doing something sensible

Posted on January 7th, 2010

After its nearly grinding to a halt over the last few Arriva finally changed its website to deliver at a glance service running information in a format that is more server friendly. From the performance point of view, that seems to have done the trick and gives you a sense of what is happening very quickly.

What this reveals is that what is needed is a central repository of general bus running information for challenging weather conditions like those that we are having now. Currently, it’s mainly a case of going to each operator and seeing what they tell you. For Britain, Traveline would be ideal for this role but it now depends on where you are. Scotland, Wales and the North East of England (includes Cumbria for some reason) do well but the English North West and West Midlands are not set up for this at all.

Maybe, it’s something on which they need to work. If they don’t fancy doing all the technical work, then further feeding their Twitter presence might be in order. Bowers/Centrebus are an excellent example of what can be done as is what National Rail Enquiries is doing. Then, there’s Northern Rail and Arriva Trains Wales (perhaps ironic given the experience of the U.K. bus side of the business) too and there may be more out there on the real-time web than this so it’s well worth a look. Short, pithy updates will do so long as we know what’s happening.

Subject to delay

Posted on January 7th, 2010

From what I have seen this morning, buses are running around Macclesfield though there are delays. For one thing, I had a longer than expected wait for my bus to work but the 130 (Manchester) is running as are the 4 (Upton Priory), 10 (Bollington), 11 (Kerridge) and 27 (Knutsford). All of them were sighted around Churchill Way while I was waiting. As I write this, fog is cutting down on visibility and the air is cold enough to freeze the ears off you but you can move about with a spot of due care and attention. Saying that, it seems that the A537 between Macclesfield and Buxton is impassable with the 58 being redirected to connect with the 60 at Whaley Bridge, even though the road around by Kettleshulme and Rainow has its own problems according to the information that I have.

Update 1: You’ll find updates on Bowers bus services and the same for other Centrebus operations on Twitter and Facebook. Seeing the effectiveness of this, it might be an idea for Arriva to do the same with the current sluggishness of their bus company website. Being a multi-regional operator means that they are under siege from all directions when we the sort of weather than we are having.

Update 2: On the way home, things seem to be going like the sort of weekday with no snow about. Yes, there were delays with the 130 but the 27 ran near enough to time so travelling was no ordeal.

Sometimes, bus services run better than websites

Posted on January 6th, 2010

The southbound voyage of yesterday’s band of snow seems to have paralysed Arriva’s website but the 130 is running again this morning as is the 27 (not all Bowers services are running as usual, though; check their website for details). A number 10 was spotted running around Macclesfield too so signs are hopeful regarding bus services. So long as more snow doesn’t arrive, there should be some buses running near enough to normal around Cheshire. There are talks of the cold weather staying with us for weeks yet so it looks as if we’ll need to adapt to the conditions rather than waiting for them to adapt to us. The Nordic combination of wearing boots to work and shoes around the office is set to stay in place for much of January by the looks of things.

Update: The 130 was running well when I got to going home this evening and I even thought I spied a 27 going around too. The chaos may have gone south…

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U.K. Train Companies on Twitter

Calming down?

Doing something sensible

Subject to delay

Sometimes, bus services run better than websites

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