On Trains & Buses

Travel news, views & information from Europe & North America by an independent public transport user

Privacy Policy

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On Trains and Buses ("On Trains and Buses") operates OnTrainsAndBuses.com and may operate other websites. It is On Trains and Buses’ policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, On Trains and Buses collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. On Trains and Buses’ purpose in collecting non-personally identifying information is to better understand how On Trains and Buses’ visitors use its website. From time to time, On Trains and Buses may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

On Trains and Buses also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on OnTrainsAndBuses.com blogs/sites. On Trains and Buses only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to On Trains and Buses’ websites choose to interact with On Trains and Buses in ways that require On Trains and Buses to gather personally identifying information. The amount and type of information gathered by On Trains and Buses depends on the nature of the interaction. Those who engage in transactions with On Trains and Buses may be asked to provide additional information, including as necessary the personal information required to process those transactions. In each case, On Trains and Buses collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with On Trains and Buses. On Trains and Buses does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

On Trains and Buses may collect statistics about the behaviour of visitors to its websites. On Trains and Buses may display this information publicly or provide it to others. However, On Trains and Buses does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

On Trains and Buses discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on On Trains and Buses’ behalf or to provide services available at On Trains and Buses’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using On Trains and Buses’ websites, you consent to the transfer of such information to them. On Trains and Buses will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, On Trains and Buses discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when On Trains and Buses believes in good faith that disclosure is reasonably necessary to protect the property or rights of On Trains and Buses, third parties or the public at large. If you are a registered user of an On Trains and Buses website and have supplied your email address, On Trains and Buses may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with On Trains and Buses and our products. If you send us a request (for example via email or one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. On Trains and Buses takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


We collect all information that is sent to us as configured within your web browser including, where available, your IP address, operating system and browser type and may use this information to report aggregate information to our advertisers and any relevant third parties. This information is stored and managed anonymously and independently from your details. This information is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Like many other websites, we use cookies on the On Trains and Buses website to obtain information about your general Internet usage. A cookie is a small piece of data that your Internet browser stores on your hard drive and is used when you visit the site to tailor your viewing and provide you with customised information. Only the information that you provide, or your preferences while visiting a website, can be stored in a cookie. For example, the On Trains and Buses website cannot determine personal details, such as your email address, unless you choose to submit them.

Business Transfers

If On Trains and Buses, or substantially all of its assets, were acquired, or in the unlikely event that On Trains and Buses goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of On Trains and Buses may continue to use your personal information as outlined in this policy.

Your Rights

Full details of your rights are set out in the relevant privacy notice provided to you, but you are entitled by law to ask for a copy of your personal information at any time. You are also entitled to ask us to correct, delete or update your personal information, to send your personal information to you or another organisation and to object to automated decision making. Where you have given us your consent to use your personal information in a particular manner, you also have the right to withdraw this consent at any time. To exercise any of your rights, or if you have any questions relating to your rights, please contact us. You should note that some of your rights may not apply as they have specific requirements and exemptions which apply to them and they may not also apply to personal information recorded and stored by us. However, your right to withdraw consent or object to processing for direct marketing are absolute rights.

If you are unhappy with the way we are using your personal information you can complain to the UK Information Commissioner’s Office or your local data protection regulator. More information about your legal rights can be found on the Information Commissioner’s website. However, we are here to help and would encourage you to contact us to resolve your complaint first.

Other Websites

This website contains links to other websites. If you follow a link to any of these websites, please note that they have their privacy policies and we do not accept any responsibility or liability for these policies.

Policy Changes

Although most changes are likely to be minor, On Trains and Buses may change its Policy from time to time, and in On Trains and Buses’ sole discretion. On Trains and Buses encourages visitors to frequently check this page for any changes to its Introduction. Your continued use of this site after any change in this Policy will constitute your acceptance of such change.