On Trains & Buses

Helping others to use public transport with more confidence and understanding

Privacy Policy

Reading time: 3 minutes.

Introduction

This is a non-business website. No personal data collected here is sold, rented or used for commercial purposes. This policy explains, in plain terms, what information is collected from visitors and how it is used.

Contact

The site owner is also the data controller for the personal data described in this policy. If you have a question about your data, or want a comment or your email address removed, please use the contact form. This is the way to reach the site owner about privacy matters, so please use it directly rather than leaving a comment asking for contact details.

Information Collected from Visitors

Like most websites, this site collects some non-identifying technical information automatically, such as browser type, referring page and the date and time of a visit. This is used only to understand how the site is used, for example which pages are popular, and is never linked back to an individual.

Analytics

This site uses Matomo to count visits and understand general traffic patterns. It is configured in line with CNIL guidance on consent-exempt audience measurement, meaning visitor data are anonymised before it is stored. This includes anonymising your IP address (the last two bytes are removed), disabling all tracking cookies, masking referrer and campaign data, and excluding personally identifiable information from what is collected. These same anonymisation principles are consistent with ICO guidance on privacy-friendly analytics. Because no cookies are set, and the data are anonymised, this analytics tracking is carried out on a consent-exempt basis, and no cookie consent banner is shown.

Contact Form

If you use the contact form, your name, email address and message are sent to Forminit, a third-party form backend service, which stores and forwards the submission so it can be delivered to the site owner. Forminit is based in the United States, and your data are subject to their own privacy policy. The lawful basis for this processing is legitimate interest, specifically to respond to your enquiry.

Cookies

This site does not use cookies. Site analytics runs without setting any tracking cookies, and no other cookies are used elsewhere on the site. If this changes, for example if embedded content from another site introduces a cookie, this section will be updated to describe it and, where required, a consent mechanism will be added.

How Long Information Is Kept

Anonymised analytics data are kept for 180 days, after which it is deleted automatically. Contact form submissions are retained by Forminit for as long as necessary to respond to your enquiry, after which they may be deleted.

Third Parties

Personal data collected on this site is not shared with third parties, except where required by law, or where necessary to protect the rights, property or safety of the site owner, visitors or the public. This site may link to other websites; those sites have their own privacy policies, and this policy does not cover them.

Your Rights

You are entitled to ask what personal data are held about you, to ask for it to be corrected or deleted, and to withdraw any consent you have given at any time. To do so, please use the contact form above. If you are unhappy with how your data has been handled, you also have the right to complain to the UK Information Commissioner’s Office.

Changes to This Policy

This policy may be updated occasionally to reflect changes to the site or to legal requirements.